Current Research Projects

If you receive a missed call from the following numbers, it is likely that we were trying to contact you to participate in one of a variety of surveys we are conducting:

02 8287 0801
02 8287 0802
02 8287 0803
08 8470 6999
03 9958 8920

or a text message from:

0427 626 247 (MCNAIR)
0481 071 481
0417 646 738
0408 089 994

In most cases calls are made randomly to landlines or mobile numbers across Australia. In some cases when we call mobiles we will first need to check if you live in the area in which a given survey is being conducted.

While none of our surveys are compulsory, our clients and ourselves appreciate your participation. In order to ensure that our surveys are representative, McNair yellowSquares is permitted to call both silent numbers and numbers that are on the Do Not Call Register. However, you may request not to be called by us.

Note that for most surveys the Government require us to make several attempts to call your number. From time to time the system may mistakenly hang up on you. This may occur during peak interviewing times. We apologise for any inconvenience.

All telephone surveys conducted by McNair yellowSquares may be monitored or recorded for training and quality control purposes. Respondents have the option to discontinue the survey at any time.

McNair yellowSquares conducts interviews during the following hours:

Monday to Friday: 10am to 8:30pm
Saturday: 10am to 5pm
Sunday: 10am to 5pm (as required)

Our privacy policy can be found here.

The Department for Health and Wellbeing (DHW) coordinates a survey called Population Health Survey Module System (PHSMS). The PHSMS is an available to government and non-government organisations to obtain data on a range of population health and wellbeing issues within South Australia.

On average, the survey takes 20 minutes to complete. All answers are confidential and all results will be presented in a form that does not allow any individual's answers to be identified. Participants are selected to participate by the generation of Random phone numbers – both mobile numbers and landlines. While best efforts are made to only select people in South Australia, some mobile numbers from other states are called.

Participants have the option to nominate an alternative time to complete the survey, and also have to option to complete the survey online at their convenience. More information on this surveys can be seen at http://www.sahealth.sa.gov.au/wps/wcm/connect/Public+Content/SA+Health+Internet/About+us/Health+statistics/

Ethics approval: HREC/18/SAH/78/AM02

You can contact McNair regarding this study via saphs@mcnair.com.au or by calling 1800 669 133.

South Australian Population Health Survey (SAPHS) monitors population trends in health risk factors and chronic diseases on behalf of the South Australia Health so that the SA Health has information to monitor population health status and to assist in the planning, implementation and evaluation of health services, policies and programs. On average, the survey takes 20 minutes to complete. All answers are confidential and all results will be presented in a form that does not allow any individual's answers to be identified. Participants are selected to participate by the generation of Random phone numbers – both mobile numbers and landlines. While best efforts are made to only select people in South Australia, some mobile numbers from other states are called.

Participants have the option to nominate an alternative time to complete the survey, and also have to option to complete the survey online at their convenience. Results from these surveys will be published annually, and can be seen at http://www.sahealth.sa.gov.au/wps/wcm/connect/Public+Content/SA+Health+Internet/About+us/Health+statistics/

You can contact McNair regarding this study via saphs@mcnair.com.au or by calling 1800 669 133.

The South Australian Public Hospital Consumer Experience Survey (SACESS) is conducted amongst a sample of people that have recently stayed at least overnight in a public hospital in South Australia. The survey measures consumers’ experiences with their hospital stay by asking what patients think about the care and treatment received during their recent visit to hospital. The answers provided allow SA Health to report to the government and enable hospitals to work towards providing the highest quality health care and services as possible. McNair yellowSquares is provided the secure and confidential contact details of people who have been in hospital on a monthly basis.

On average, the survey takes 7 to 8 minutes to complete. All answers are confidential and all results will be presented in a form that does not allow any individual's answers to be identified.

Participants have the option to nominate an alternative time to complete the survey, and also have to option to complete the survey online at their convenience.

Results from these surveys will be published annually, and can be seen at http://www.sahealth.sa.gov.au/wps/wcm/connect/public+content/sa+health+internet/clinical+resources/safety+and+quality/safety+and+quality+reports

If you have any questions about the survey, or wish to withdraw your participation, you can call the Director, Safety and Quality Unit, SA Health, on 08 8226 6334.

You can contact McNair regarding this study via sacess@mcnair.com.au or by calling 1800 669 133

We are currently contacting customers who called the NDIA 1800 number in the last month to seek their participation in a survey about experience with the contact centre.

This information will be used by the NDIA to better understand the needs of NDIA customers and to ensure continued improvement to the contact centre.

Contact details for respondents have been provided by the NDIA for the purpose of this research study only.

On average, the survey takes 7 to 8 minutes to complete. All answers are confidential and all results will be presented in a form that does not allow any individual's answers to be identified.

Participants have the option to nominate an alternative time to complete the survey.

If you have any concerns or comments about the research, please call on 1800 669 133 or send a message by clicking here.

We would like to hear about your views on where you live and how improvements can be made to your home, neighbourhood and community.

McNair yellowSquares on behalf of the Department of Health and Human Services is conducting a survey of people living in public housing in Victoria. The survey will help the department better understand resident views of living on the estate, their experiences and aspirations.

The survey takes less than 15 minutes to complete and participants will be offered a supermarket voucher for $10 for completing the survey.

Participants have the option to nominate an alternative time to complete the survey.

If you have any concerns or comments about the research, please call on 1800 669 133 or send a message by clicking here.

The City of Parramatta Council is collecting environmental data on Melrose Park and the surrounding area to see if this can assist in better managing the local environment. We are also interested in what information you might want to see about the local environment.

This survey is part of the: Melrose Park: Smart Planning for Climate Responsive Neighbourhoods Project

The City of Parramatta Council, the University of Technology Sydney and PAYCE are project partners. McNair yellowSquares have been commissioned to conduct the survey.

This survey should take around five minutes to complete. All responses from this survey will remain anonymous.

To take part in the survey go to: mys.re/Melrose

If you would like in-person assistance to complete the survey, the team at Ermington Branch Library will be happy to assist you. The survey will be open until 9 August 2019.

For more information on this survey please call 1800 669 133 and for more information on the project please call 02 9806 5050 or visit https://www.cityofparramatta.nsw.gov.au/council/smart-city/melrose-park-smart-planning-for-climate-responsive-neighbourhoods.

This survey is being conducted on behalf of the NSW Department of Premier and Cabinet to determine the perception of community in NSW regions. It will take about 10-12 minutes to complete depending on your answers. All your answers are strictly confidential and will be used for statistical purposes only.

You would have been invited to participate in this survey either by email or text message. While best efforts are made to only select people in New South Wales, some people from other states may be contacted.

You can contact McNair regarding this study via solutions@mcnair.com.au or by calling 1800 669 133 and quote job number 181108.

McNair yellowSquares, is conducting a survey on behalf of the Get Healthy Information and Coaching Service.

If you were contacted by either phone or email, it is because you have participated in a coaching module of the Get Healthy Service and we are conducting a short survey to get some feedback about your experience.

Your contact details were selected from the participant database at random.

If you have any concerns or comments about the research, please call on 1800 669 133 or send a message by clicking here.

The Healthy Beginnings survey is being conducted amongst approximately 1,100 mothers of newly born babies at eight hospitals across Sydney.

Participants are being asked to join the study by research assistants at the hospitals, and are advised to expect a call from McNair as a benchmark telephone interview. The interview takes about 20 minutes and asks about dietary and other health matters. Some participants will also receive either additional sms messages or phone calls from the Healthy Beginnings team over the months following the birth of their baby, while others will receive the normal support provided to all new mothers. There will be a second telephone interview when your baby is six months old.

If you have any concerns or comments about the research, please call on 1800 669 133 or send a message by clicking here. You can find more detailed information at healthybeginnings.net.au.

The National Listener Survey is conducted every year on behalf of the Community Broadcasting Association of Australia and its member stations by means of a combination of online surveys amongst surveyvillage members, and telephone surveys using random digit dialing. The survey takes approximately 20 minutes to complete. Personal information remains completely confidential – the information collected contributes to the reports which are publicly available here.

McNair yellowSquares conducts qualitative recruitment for the Department of Human Services user testing. The user testing is conducted to aid in the review of myGov and Welfare Payment services and user experience. Each week up to 50 participants are recruited to take part in one on one or group user testing sessions at various locations around Australia including Adelaide, Brisbane, Canberra, Hobart, Melbourne, Sydney and regional locations

McNair yellowSquares has been conducting regular multi-lingual surveys for SBS for over a decade – in more than 30 languages. Each wave typically comprises 300 to 400 interviews, accumulating to well over 10,000 in-language surveys. Some of the languages conducted for SBS are as follows: Arabic, Cantonese and Mandarin, Italian, Greek, Vietnamese, Hindi, Korean, Spanish and the Bosnian/Serbian/Croatian (BSC) family of languages. This research is conducted by bi-lingual interviewers in areas where there is a high-incidence of specific language communities.

This survey has been commissioned by our client with the aim to better understand the needs and attitudes of pharmaceutical companies. It will take just 5-10 minutes to complete and as a thank you we will send you a $50 GiftPay voucher. McNair yellowSquares have been supplied the contact details by our client (name available on request). Contact for this survey is done by both telephone and email.

This survey has been commissioned by our client with the aim to better understand the needs and attitudes of software users in Australia, NZ, Singapore, Hong Kong, USA and the UK. The research will be conducted on a Google Hangout, last around 60 mins and will be paid US$100 McNair yellowSquares have been supplied the contact details from 3rd party opt in lists and panel databases (name available on request). Contact for this survey is done by both telephone and email.

Our main current surveys are: