Current Research Projects

If you receive a missed call from the following numbers; 02 8287 0800 / 08 8470 6999 or a text message from
0427 626 247 (MCNAIR) it is likely that we were trying to contact you to participate in one of a variety of surveys we are conducting.

In most cases calls are made randomly to landlines or mobile numbers across Australia. In some cases when we call mobiles we will first need to check if you live in the area in which a given survey is being conducted.

While none of our surveys are compulsory, our clients and ourselves appreciate your participation. In order to ensure that our surveys are representative, McNair yellowSquares is permitted to call both silent numbers and numbers that are on the Do Not Call Register. However, you may request not to be called by us here.

Note that for most surveys the Government require us to make several attempts to call your number.

All telephone surveys conducted by McNair yellowSquares may be monitored or recorded for training and quality control purposes. Respondents have the option to discontinue the survey at any time.

McNair yellowSquares conducts interviews during the following hours:

Monday to Friday: 10am to 8:30pm
Saturday: 10am to 5pm
Sunday: 10am to 5pm (as required)

Our privacy policy can be found here.

Our main current surveys are:

The Healthy Beginnings survey is being conducted amongst approximately 1,100 mothers of newly born babies at eight hospitals across Sydney.

Participants are being asked to join the study by research assistants at the hospitals, and are advised to expect a call from McNair as a benchmark telephone interview. The interview takes about 20 minutes and asks about dietary and other health matters. Some participants will also receive either additional sms messages or phone calls from the Healthy Beginnings team over the months following the birth of their baby, while others will receive the normal support provided to all new mothers. There will be a second telephone interview when your baby is six months old.

If you have any concerns or comments about the research, please call on 1800 669 133 or send a message by clicking here. You can find more detailed information at healthybeginnings.net.au.

The National Listener Survey is conducted every year on behalf of the Community Broadcasting Association of Australia and its member stations by means of a combination of online surveys amongst surveyvillage members, and telephone surveys using random digit dialing. The survey takes approximately 20 minutes to complete. Personal information remains completely confidential – the information collected contributes to the reports which are publicly available here.

The Airline Passenger Survey is about perceptions of leading Australian airlines. The survey is conducted by means of random calls to home and businesses using random digit dialing, in order to include people who have traveled recently, as well as members of the end client’s frequent flyer program, using phone numbers provided by the client airline. Respondents are advised from the outset whether they are being contacted from random dialing or from the airlines frequent flyer program. In all cases respondents are advised who the end client is at the end of the survey. The survey respondents identity is kept confidential and the client airline will not be provided any information that could identify what any individual’s answers are – irrespective of the source of the sample. If you have any concerns or comments about the research, please call on 1800 669 133.

McNair yellowSquares conducts qualitative recruitment for the Department of Human Services user testing. The user testing is conducted to aid in the review of myGov and Welfare Payment services and user experience. Each week up to 50 participants are recruited to take part in one on one or group user testing sessions at various locations around Australia including Adelaide, Brisbane, Canberra, Hobart, Melbourne, Sydney and regional locations

McNair yellowSquares has been conducting regular multi-lingual surveys for SBS for over a decade – in more than 30 languages. Each wave typically comprises 300 to 400 interviews, accumulating to well over 10,000 in-language surveys. Some of the languages conducted for SBS are as follows: Arabic, Cantonese and Mandarin, Italian, Greek, Vietnamese, Hindi, Korean, Spanish and the Bosnian/Serbian/Croatian (BSC) family of languages. This research is conducted by bi-lingual interviewers in areas where there is a high-incidence of specific language communities.

South Australian Population Health Survey (SAPHS) monitors population trends in health risk factors and chronic diseases on behalf of the South Australia Health so that the SA Health has information to monitor population health status and to assist in the planning, implementation and evaluation of health services, policies and programs. On average, the survey takes 20 minutes to complete. All answers are confidential and all results will be presented in a form that does not allow any individual's answers to be identified. Participants are selected to participate by the generation of Random phone numbers – both mobile numbers and landlines. While best efforts are made to only select people in South Australia, some mobile numbers from other states are called.

Participants have the option to nominate an alternative time to complete the survey, and also have to option to complete the survey online at their convenience. Results from these surveys will be published annually, and can be seen at http://www.sahealth.sa.gov.au/wps/wcm/connect/Public+Content/SA+Health+Internet/About+us/Health+statistics/

You can contact McNair regarding this study via saphs@mcnair.com.au or by calling 1800 669 133.

The South Australian Public Hospital Consumer Experience Survey (SACESS) is conducted amongst a sample of people that have recently stayed at least overnight in a public hospital in South Australia. The survey measures consumers’ experiences with their hospital stay by asking what patients think about the care and treatment received during their recent visit to hospital. The answers provided allow SA Health to report to the government and enable hospitals to work towards providing the highest quality health care and services as possible. McNair yellowSquares is provided the secure and confidential contact details of people who have been in hospital on a monthly basis.

On average, the survey takes 7 to 8 minutes to complete. All answers are confidential and all results will be presented in a form that does not allow any individual's answers to be identified.

Participants have the option to nominate an alternative time to complete the survey, and also have to option to complete the survey online at their convenience.

Results from these surveys will be published annually, and can be seen at http://www.sahealth.sa.gov.au/wps/wcm/connect/public+content/sa+health+internet/clinical+resources/safety+and+quality/safety+and+quality+reports

If you have any questions about the survey, or wish to withdraw your participation, you can call the Director, Safety and Quality Unit, SA Health, on 08 8226 6334.

You can contact McNair regarding this study via sacess@mcnair.com.au or by calling 1800 669 133

The ACT Year 6 Physical Activity and Nutrition Surveys (ACTPANS) are administered to a random sample of ACT primary schools every three years to collect information about healthy weight priority areas. The first survey was in 2006.

To view information on the ACT Health website, please use this link:

http://www.health.act.gov.au/healthy-living/health-improvement#actpans

ACTPANS was developed as a surveillance tool to provide children’s healthy weight determinants every 3 years on upper primary school aged children. Specifically, ACTPANS provides input on:

current BMI distribution and any changes in this distribution over time from standardised measures of height and weight rather than self report
the pattern of physical activity undertaken in school, out of school and active transport to and from school
the frequency and type of foods eaten at home as well as in school canteens
attitudes towards food choices, eating patterns, health and well being and physical activity in this age group, and
the impact of physical activity, eating patterns, attitudes and psychosocial outcomes in predicting BMI outcome.

ACTPANS has been undertaken in 2006, 2009, 2012 and 2015. Detailed reports were produced on the results of the 2006 and 2009 surveys, and example of which can be viewed here.

McNair yellowSquares has been commissioned by ACT Health to administer the survey in the selected schools.

Parents have the option to opt their child out of the survey.

If you have any questions about the survey, you can contact McNair by calling 1800 669 133.